Multi-Assist User Manual
The Multi-Assist software is used for Turn-Assist, Mill-Assist, Pallet-Load, Racks and Conveyor systems.This second generation of RoboJob software was introduced in 2016.
Do not hesitate to contact us when you need additional support beyond the documents provided in the RoboJob Service Knowledge Base.
You may contact the RoboJob Service department using following means:
We kindly ask you to provide us the following information:
Serial number xx-xx-xxx
Description of the fault or defective part
Exact error code or message
What did the robot do
What was the robot supposed to do
Pictures or videos
You can send this information to us via email.To send large files you may make use of a file transfer service like WeTransfer: robojob.wetransfer.com.
An automatic confirmation will be sent upon receipt of your mail.